Shipping Policy

At The Hide Hoof, we are committed to providing you with a seamless shopping experience, including prompt and reliable delivery of your orders. Please review our shipping policy below:

Delivery Partner: We partner with Express Courier Link for our delivery services.

Standard Delivery Time: Our standard delivery time is 3-5 working days from the next date of order confirmation.

Delivery Exceptions: Please note that delivery times may vary and are subject to change due to factors beyond our control, including:

Weather conditions
Law and order situations
Public holidays

Track Your Order: Once your order has been dispatched, you will receive a tracking number via email or WhatsApp. You can use this tracking number to monitor the status of your delivery through the Express Courier Link website or app.

Delivery Charges: We offer free delivery on all orders at the moment. However, for orders below Rs 20,000 threshold, a flat delivery fee of Rs 1,500 will be apply.

Order Confirmation: You will receive an order confirmation email or SMS or message from our team our WhatsApp once your order has been successfully placed. Please review the details carefully and contact us immediately if any changes are required.

Customer Support: If you have any questions or concerns regarding your order or delivery, please don't hesitate to contact our customer support team via Whatsapp or thehidehoof1@gmail.com

Thank you for choosing The Hide Hoof. We appreciate your trust in us.